Refund and Returns Policy

Thank you for choosing Nelz IT. We are committed to providing high-quality digital computer software and excellent customer service. Please review our Refund and Returns Policy below:

  1. Money-Back Guarantee
    • All our products come with a 3-day money-back guarantee.
    • Refunds will only be processed if the software malfunctions and our support team is unable to resolve the issue within the 3-day period following purchase.
  2. Filing a Complaint
    • If you experience any issues, you must file a complaint within 3 days of purchase.
    • Complaints received after the 3-day period will not be eligible for refunds, and funds will be considered forfeited in favor of Nelz IT.
  3. Product Assurance
    • We ensure all our products are fully functional and tested before being sold.
    • If you encounter any issues, please contact our support team immediately.
  4. Contact Support

By purchasing our products, you agree to the terms of this Refund and Returns Policy.